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     We always say never believe anything that you may hear or read, we don't!!  We have seen numerous good individuals and businesses in the horse industry subject to unfounded and prejudicial negative feedback.  In these cases, the sources are most always unprofessional, random horse people with little to no experience who simply perpetuate a false rumor or opinion that is baseless.  The world of the internet has made communications easier and faster and for those who thrive on gossip and blogging, it can be a dangerous avenue for those unfairly targeted or given poor reviews.  We also will not engage in bad mouthing any other individual, farm or organization in the horse business.  Please be a responsible person when fielding any type of negative remarks or comments about any farm, individual or their horses.  This type of information is often based on some personal motive that is entirely unrelated to the individual or business that is the recipient of the negative feedback.  We are realistic in that no matter how hard we strive to please every customer, not everyone is going to be happy or speak positively regardless of the steps that we take.  In those cases, we do everything that we can to satisfy the customer and mediate the situation so that all parties have an acceptable outcome.  It is impossible to please everyone but we continue to try.